Student Financial Services helps students and families with their billing and financial aid needs.

Location: Dorsey College Center, Suite 103

Upcoming Holiday Breaks

Goucher administrative offices are closed the following dates.

11/27/2024 - 11/29/2024: Thanksgiving break.

12/23/2024 - 01/02/2025: Winter Break

Current Students, Please Use Navigate

Student Financial Services is available to you in Navigate. Current students may schedule in-person, virtual, and drop-in appointments.

Navigate for Students

New/Prospective Students & Parents: Virtual Appointments

General Questions

If you are unsure if your question is one of the more detailed options below, then please schedule with one of these individuals who will be happy to assist.

Undergraduate Financial Aid	Schedule with Collie
Undergraduate Billing	Schedule with Julia
Graduate Financial Aid	Schedule with Scott
Graduate Billing	Schedule with Ryan

 

By Phone

Financial Aid
Grants, Scholarships, Loans, Work Study, FAFSA, Net Partner
410-337-6141

Billing
Tuition, Fees, Statements, Payments, Transact, CashNET, E-Billing
410-337-6022

In-Person

Open-Door Walk-In Hours *

(*Scroll to bottom for general operating hours.)

We are currently open for walk-in traffic on Mondays, Wednesdays, and Fridays from 9:00am to 4:30pm. No appointment is needed, and you may come in during walk-in hours for any need or question. We are in Suite 103 in The Dorsey Center.

Tuesdays and Thursdays are by appointment only. Current students may schedule with Navigate, and others may schedule virtual appointments below.

 

Specific Needs or Questions

You may use this list to e-mail or schedule an appointment. Links on each item will provide additional information about your issue or need.

Question or Type of Student	E-Mail Contact	Schedule an Appointment
Accepting or Declining Aid	finaid@dlokoko.com	calendly.com/vanessa-mccoy
Document submissions for financial aid	finaid@dlokoko.com	calendly.com/vanessa-mccoy
Endowed scholarships	lesley.otterbein@dlokoko.com	calendly.com/lesleyotterbein
Financial aid appeals	finaid@dlokoko.com	calendly.com/alishamondloch
General billing questions	billing@dlokoko.com	calendly.com/juliafelscher
General financial aid questions	finaid@dlokoko.com	calendly.com/colliedunn
Graduate assistantship waivers	graduatebilling@dlokoko.com	calendly.com/ryanprenger
Graduate e-billing & statements	graduatebilling@dlokoko.com	calendly.com/ryanprenger
Graduate education programs school billing	graduatebilling@dlokoko.com	calendly.com/ryanprenger
Graduate student payments/payment plans	graduatebilling@dlokoko.com	calendly.com/ryanprenger
Graduate student loans (federal, PLUS, private)	scott.farquhar@dlokoko.com	calendly.com/scottfarq
Graduate student financial aid	scott.farquhar@dlokoko.com	calendly.com/scottfarq
Health insurance waivers	billing@dlokoko.com	calendly.com/juliafelscher
J-Term billing/payments	billing@dlokoko.com	calendly.com/kathyhuckestein
J-Term financial aid	scott.farquhar@dlokoko.com	calendly.com/scottfarq
Maryland state financial aid programs	lesley.otterbein@dlokoko.com	calendly.com/lesleyotterbein
Net Partner access	finaid@dlokoko.com	calendly.com/vanessa-mccoy
Parent PLUS loans	lesley.otterbein@dlokoko.com	calendly.com/lesleyotterbein
Past-due or complicated billing issues	kathy.huckestein@dlokoko.com	calendly.com/kathyhuckestein
Post-Baccalaureate Premedical payments	graduatebilling@dlokoko.com	calendly.com/ryanprenger
Post-Baccalaureate Premedical billing/statements	graduatebilling@dlokoko.com	calendly.com/ryanprenger
Post-Baccalaureate Premedical financial aid	scott.farquhar@dlokoko.com	calendly.com/scottfarq
Post-Baccalaureate Premedical loans	scott.farquhar@dlokoko.com	calendly.com/scottfarq
Private loans for undergraduate	lesley.otterbein@dlokoko.com	calendly.com/lesleyotterbein
Private outside scholarships	lesley.otterbein@dlokoko.com	calendly.com/lesleyotterbein
Return of Title IV Funds (R2T4)	lesley.otterbein@dlokoko.com	calendly.com/lesleyotterbein
Satisfactory Academic Progress (SAP)	finaid@dlokoko.com	calendly.com/alishamondloch
Special circumstances	finaid@dlokoko.com	calendly.com/alishamondloch
Study abroad billing	kathy.huckestein@dlokoko.com	calendly.com/kathyhuckestein
Study abroad financial aid	finaid@dlokoko.com	calendly.com/alishamondloch
Tuition remission	kathy.huckestein@dlokoko.com	calendly.com/kathyhuckestein
Undergraduate e-billing access	billing@dlokoko.com	calendly.com/juliafelscher
Undergraduate billing & statements	billing@dlokoko.com	calendly.com/juliafelscher
Undergraduate federal loans	finaid@dlokoko.com	calendly.com/colliedunn
Undergraduate financial aid	finaid@dlokoko.com	calendly.com/colliedunn
Undergraduate payments & payment plans	billing@dlokoko.com	calendly.com/juliafelscher
VA educational benefits	scott.farquhar@dlokoko.com	calendly.com/scottfarq

 

Postal Address:
Goucher College
Attn: Student Financial Services
1021 Dulaney Valley Road
Baltimore, Maryland  21204-2794

*General Operating Hours

Walk-in hours above are the open door hours where anyone can come in at any time to meet with Student Financial Services staff. General operating hours are 8:45 a.m. to 5:00 p.m. Monday through Friday. During general operating hours, Student Financial Services staff is working on your needs and is available to respond to e-mail inquiries. You may schedule one-on-one virtual meetings using the links above.